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Customer Services


Are you moving?


The staff at Truckee Meadows Water Authority (TMWA) would like to remind you that if you are moving, it is your responsibility to notify us to terminate the water service at your current place of residence. Please allow us five business days to process the request. Customers are responsible for all charges to the account until service is terminated.

To request a transfer or termination of service, please contact us either via phone at 834-8080 option 2 or visit My Account. At the time of the request, you must provide us with a mailing address to which the final bill will be mailed.


Frequently Asked Questions




Got a question about your water? Ask it here.


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